Setting the Gold Standard: Hadley Ranks #1 in the Nation for Maintenance

We are thrilled to share an extraordinary milestone for our team at Hadley! Our onsite maintenance team has officially won the prestigious J Turner Research Einstein Best of Award, securing the #1 ranking in the entire country for the Maintenance category.

This is not just a win for our property; it is a national recognition of our team’s tireless dedication to our residents. Alongside this incredible honor, the Hadley team will be receiving an official trophy courtesy of J Turner Research to commemorate being in the nation’s top tier.

The Einstein Best of Awards recognize the top 25 apartment properties nationwide that excel in the five operational areas residents value most: Customer Service, Communication, Cleanliness, Maintenance, and Security. Presented in partnership with Multifamily Executive, these power rankings recognize communities that have achieved the greatest Online Reputation Assessment (ORA) improvements over the last 18 months. Powered by J Turner Research’s proprietary AI and text categorization tool, “Einstein,” the analysis digs deep into online sentiment to uncover the communities setting the true gold standard for resident experience.

Winning this award is incredibly difficult, as J Turner Research evaluates both clients and non-clients across the entire multifamily industry. To even be considered, a property must meet strict, elite criteria:

Out of thousands of communities nationwide, Hadley didn’t just make the list—we took the crown at number one. This means our maintenance team achieved a perfect zero-complaint record while generating the highest ratio of positive resident praise in the United States over the last 18 months.

To our residents: thank you for sharing your experiences online and recognizing the hard work that goes into keeping Hadley a beautiful, functional, and welcoming place to call home.

To our legendary maintenance crew: this trophy is a testament to your late nights, quick responses, and unwavering care. Thank you for making Hadley the best in the nation!