Philosophy and Values

Our Core Purpose

We create distinctive living environments through our teamwork, attention to detail and consistency making the uncommon … common in apartment living.

Committed to Customer Service

RedPeak – a name that has become synonymous along the Front Range with superior customer service.  And that’s not by accident.  From the very beginning, we’ve understood that when you find great satisfaction in meeting your residents’ needs, people find that your properties are a great place to live.

Our unwavering commitment to serving our residents is outlined in the RedPeak Customer Service Philosophy:

  • Be sincere; greet everyone with a warm, genuine smile
  • Take pride in your grammar, demeanor and appearance
  • Take the time to make good judgments in your daily work
  • Take advantage of learning and growing opportunities
  • Communicate, communicate, communicate!
  • Look for unexpected ways to assist residents and resolve concerns immediately – you’re empowered to “own the issue”
  • Build a sense of “home” for residents by creating an exceptionally clean and well-manicured community
  • Build strong and professional relationships with all our stakeholders
  • Be consistent in all that you do
  • Inspect what you expect – and expect the best

How does this philosophy affect you as one of our residents?  It means you’ll be interacting with a property management team whose success is measured, first and foremost, by how happy you are… a staff that’s attentive and eager to find ways to say “Yes!”  

Our focus on customer service is good for our staff, too.  Our associates get to work in an environment where they’re empowered to act as advocates for our residents and prospective residents, and to collaborate on creating win-win solutions to any issues that arise.

A Higher Set of Standards

We’ve been fortunate over the years to have attracted dynamic and dedicated real estate professionals to work at RedPeak.  What draws them to us?  They’ll tell you it’s got a lot to do with the RedPeak core values:

  • Honesty and integrity in all aspects of our business
  • Family is a priority
  • Encourage, acknowledge and reward Team Member initiative and contributions
  • Continue to seek distinction in service, quality, resident satisfaction and financial performance
  • Keep hard work fun

By sticking to these basic principles, we’ve been able to hire and retain the talented people who’ve helped us develop some of the most distinctive living environments in the Denver area and beyond.

Contact RedPeak

Have a question or comment for someone in our Home Office? Please use the contact information below or go to our “Contact Us” tab and fill in the required fields.  We value your input/interest and will get back to you within 24 hours.  

RedPeak (Home Office)
1600 Glenarm Place
Suite 200
Denver, CO 80202
(303) 321-7325

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